About Gapstars
At Gapstars, we partner with some of Europe’s most ambitious tech companies from disruptive startups to fast-scaling scale-ups, helping them build high-performing remote engineering teams.
Headquartered in the Netherlands, with talent hubs in Sri Lanka and Portugal, we are home to 275+ engineers who thrive on solving real-world challenges with modern technologies. Our teams work across domains, from networking and marketplaces to SaaS and AI delivering scalable solutions that drive meaningful outcomes.
If you’re looking for a company that combines technical excellence, strong culture, and room to grow, welcome to Gapstars.
The Sales Operations Manager is responsible for enabling data-driven commercial execution across the organisation and supporting scalable sales expansion into new labels and countries. Bullhorn is a key enabling tool within this setup.
The role also ensures strong alignment between what Sales sells and what the organisation can deliver, while actively feeding back where innovation, capability development or changes in positioning are required.
You own the commercial system, the data, and the operating rhythm that connects Sales, Marketing and Operations.
Commercial systems & tooling
End-to-end ownership of Bullhorn for Sales and Accounts
Drive adoption, correct usage and high data quality
Translate sales reality into effective system processes
Ensure Bullhorn is the single source of truth for pipeline, forecasting and performance
Coordinate with IT and external partners on continuous improvement
Data-driven commercial execution
Own dashboards, reporting and forecasting
Provide actionable insights on pipeline health, conversion, velocity and bottlenecks
Improve forecast accuracy and commercial predictability
Enable commercial leadership to steer based on data rather than assumptions
Sales rhythm and discipline
Own the commercial cadence (pipeline reviews, forecasts, performance reviews)
Enforce pipeline hygiene, clear next steps and ownership
Bring structure where execution risks becoming ad hoc
Alignment between Sales, Marketing and Operations
Ensure what Sales sells is structurally aligned with existing delivery capabilities
Translate sales data and market feedback into concrete input for Marketing
Help Operations understand commercial demand patterns, priorities and timing
Build tight feedback loops across teams to avoid misalignment
Innovation and capability feedback
Identify gaps between commercial promises and organisational capabilities early
Translate sales signals and client feedback into clear improvement or innovation proposals
Support leadership in deciding whether changes are required in Sales positioning, delivery capabilities or both
New labels and new countries enablement
Support the commercial setup of new labels and markets
Design and implement scalable sales processes, tooling and reporting for new teams
Support onboarding of new sales hires in new geographies
Ensure consistent ways of working across countries and labels
Senior experience in Sales Operations or Revenue Operations
Proven track record in building data-driven commercial execution
Strong analytical mindset combined with hands-on execution
Comfortable challenging Sales, Marketing and Operations
Experience supporting commercial expansion across teams, labels or geographies
Naturally operates with authority based on expertise, not hierarchy
This role exists to:
Enable data-driven sales execution
Ensure commercial promises match organisational reality
Provide structured input for innovation and capability development
Support scalable growth into new labels and countries
Align Sales, Marketing and Operations around facts, not assumptions
"Gapstars is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, disability, or age. Your personal information collected during the application process is handled following our privacy policy and used exclusively for recruitment and hiring purposes only"
