About Gapstars

At Gapstars, we partner with some of Europe’s most ambitious tech companies from disruptive startups to fast-scaling scale-ups, helping them build high-performing remote engineering teams.

Headquartered in the Netherlands, with talent hubs in Sri Lanka and Portugal, we are home to 300+ engineers who thrive on solving real-world challenges with modern technologies. Our teams work across domains, from networking and marketplaces to SaaS and AI delivering scalable solutions that drive meaningful outcomes.

If you’re looking for a company that combines technical excellence, strong culture, and room to grow, welcome to Gapstars.

Description

The HR Business Partner (HRBP) serves as a crucial link between the company, clients, and employees, balancing business priorities with people needs.
By collaborating closely with internal teams such as Talent Acquisition, Delivery, Engineering, and Learning & Development, the HRBP ensures that business objectives are aligned with talent strategies.

The goal is to foster a productive, engaging, and compliant work environment that supports both client satisfaction and employee well-being, ultimately driving organizational success.

Primary Responsibilities

Strategic Partnership

• Serve as the key HR liaison between employees, clients, and internal stakeholders, ensuring seamless communication and alignment.

• Partner with leadership to translate business goals into actionable HR strategies

• Collaborate with Talent Acquisition, L&D, Compensation & Benefits, Delivery, and Engineering to deliver integrated people solutions.

• Provide guidance on organizational design, workforce planning, and employee engagement.

• Champion a culture of diversity, equity, and inclusion across teams and clients.
  

Employee Experience & Relations

• Manage the full employee lifecycle for assigned business units — from onboarding to offboarding.

• Drive performance evaluations in coordination with clients, Account Managers, and Team Leads.

• Manage employee relations cases, grievances, and coaching interventions, maintaining confidentiality at all times.

• Oversee staff wellness, coaching, and mentoring initiatives to promote a healthy work-life balance.

• Conduct Pulse Check-ins for all allocated employees and ensure accurate documentation.
  

HR Operations & Compliance

• Manage payroll changes and approvals by liaising with the payroll department.

• Coordinate salary and expense details with relevant internal teams.

• Ensure compliance with labor laws, company policies, and client-specific HR frameworks.

• Oversee the timely renewal of employment contracts and documentation for business visits (e.g., Netherlands travel).

• Maintain confidentiality and integrity in handling employee, client, and organizational information.

• Ensure HR operational activities are handled efficiently, delegating tasks as needed.
  

Performance & Development

• Support performance management, feedback loops, and succession planning.

• Drive development conversations in partnership with the Gapstars Academy.

• Structure reward, recognition, compensation, and benefits programs, and educate clients, managers, and employees accordingly.

• Analyze HR metrics (attrition, engagement, performance) and present insights to management to drive data-driven decisions.
  

Reporting & Insights

• Draft, submit, and present regular reports on people metrics, HR initiatives, and performance trends.

• Provide updates to management on all HR matters related to assigned business units.

Key Job Outcomes

• Team eNPS (Happiness): Maintained at or above company benchmarks.

• Retention Rate: Maintained above industry standards.

• Pulse Check-ins: Conducted within stipulated timelines.