About Gapstars
Gapstars is a Netherlands-based software development services provider that builds remote, agile teams in Sri Lanka and Portugal for innovative tech companies. Today, we are home to 275+ TechStars and innovative minds, turning scalable software into performance products that shape the future. Our partners are highly ambitious tech companies that are looking to conquer their respective markets.
ABOUT THE ROLE
You are the heartbeat of the Gapstars Portugal office. Your job is to make sure our tech professionals feel connected, supported, and proud to be part of this community, from the moment they join, through every working day.
You work across HR, events, and facilities, with clear ownership over the office and community experience. Your goal is simple: create an environment where people want to be, connect, and perform.
WHAT YOU WILL DO
Community & engagement
First point of contact for our tech professionals on engagement and well-being topics
Organise and run regular community events, Friday drinks, team lunches, knowledge sessions
Sense and surface how people are feeling; escalate where needed
Build a culture of belonging and visibility for Gapstars as employer
People & HR first line
Handle straightforward HR queries yourself (leave, general process questions, on-boarding support)
Know when to escalate to Sri Lanka HR or a local labour lawyer
Support on-boarding of new joiners in Portugal
Act as a bridge between the team and central people operations
Office & operations
Office management, supplies, vendors, day-to-day running
Procurement of coffee, snacks, consumables and office goods
Vendor management and point of contact for facilities questions
Handle real estate and rental queries or route them to the right person
Content & events
Design content-driven events with the community, tech talks, demos, external speakers
Help tell the story of the Portugal team internally and externally
Capture and share community moments, keep the office alive on Slack, LinkedIn, and internal channels
WHAT WE ARE LOOKING FOR
Must have
Native Portuguese speaker
Strong communicator, warm, direct, reliable
Comfortable being the first person people turn to across very different topics
Prior background in community management, people ops, or office management
Organised and self-directed, you don't wait to be told
Comfortable working independently in a lean, remote-first structure
Nice to have
Familiarity with Portuguese labour law and local employment context
Affinity with technology and software development environments
Experience or interest in learning & development (L&D)
Prior background in community management, people ops, or office management
Excellent in English, our central teams operate in English
Gapstars builds and scales dedicated tech and finance teams for fast-growing companies in Europe and the US. We focus on long-term partnerships, embedding high-quality talent into our clients’ teams rather than providing short-term capacity. Our Portugal office is a growing hub in our network, and this role is central to making it a strong local community, not just a satellite.
